Rude call center guy - MUSA: FNB Paypal services

I had (still do) a problem with linking my Paypal account with FNB. I dialed the 0875 PAYPAL number on the bottom of the FNB online banking screen. I spoke to a very rude call center guy by the name of Musa (I unfortunately did not get his surname). He sounded so impatient and annoyed when I asked for details and clarity. I called the number twice and got him on both occasions. Both times he asked a few security questions, which included my cellphone number and on the second call my airtime ran out. The guy did not even have the decency to call back or email me after literally taking my cell phone number and email address twice. He was very rude and impatient!! I did not appreciate that!