Rude and unfriendly consultants

<p>I went to FNB 306 West Street in Durban on Saturday on the 5th of August 2017. A lady by the name of Samantha Kamlall, I'm not sure if she's the Branch Hostess or she was just assisting for that paricular day. Never in my life have I met such a rude, unfriendly and unhelpful individual in a corporate place. She has such bad attidute not sure if the reason behind this is because 99% of client's that uses this branch are Black people or this is purely her nature. She's got no regard of elderly people and whenever she's asked for assistance all she can say is ' SELF SERVICE' I understand that FNB is introducing new and maybe easier ways of banking but the attitude of people who are suppose to be assisting in achieving this stinks. Her Supervisor for the day as well was excatly like her. If this is the caliber of people that FNB employs than a lot of customers are going change their banks.</p> <p> </p>