1 reviews | Active since Oct 2016
Rude and poor customer service displayed by Branch Manager, Nivesh Naidoo
<p>On Tuesday 25 October 2016 between 310pm and 330pm, I was rudely attended to by Nivesh Naidoo (Branch Manager) at your Natal branch on West St, Durban. Without even hearing my full story he asked me why i had come to his branch if I had failed to resolve it at another branch. I pointed out that he was being rude and should allow me to explain my predicament. To which he responded that, "right of admission is reserved you may chose to leave if you want." For a client who wants to bring business to FNB that was very cold and rather telling me to take my business elsewhere. If this is the attitude of your branch managers I wonder what the rest of the staff does. </p>
Thanks, someone else tried to attend to the query but was not competent enough. They made it worse.
Thanks, someone else tried to attend to the query but was not competent enough. They made it worse.
