KM
Katleho M
1 reviews | Active since Nov 2013
18 Sept 2019, 12:30
RUDE AND IMPATIENT AGENT
I just called FNB 12/09/2019 10:14am I spoke to the agent he raised his voice at me, I asked for his name. Then cut the phone after asking for his details. I wanted to ask about a R145.00 payment I had to make towards my credit card closed. BAD MANNERISMS!! I am glad that I have changed banks to Capitec
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Replies (2)
FNB (First National Bank)'s replyOfficial
18 Sept 2019, 12:54Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Sept 2019, 12:54
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
KM
Katleho M's updateReviewer Update
18 Sept 2019, 16:00THAT IS RUDE AND UNDERSERVING!!
KM
Katleho M's update18 Sept 2019, 16:00
Reviewer Update
THAT IS RUDE AND UNDERSERVING!!