FF
Francois F
1 reviews | Active since Jan 2012
07 Oct 2015, 16:30
Rude
The person in question decided to have a full on conversation in some African language about my account while I sit in front of them. While I asked them to speak in English she pulled her face am said we speaking about the situation and not your account. Never the less if you have a client in front of you. Sales consultants should have the respect to speak english!
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FNB (First National Bank)'s replyOfficial
07 Oct 2015, 16:40Hello FRANCOISFERREIRA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778255.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778255.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Oct 2015, 16:40
Official
Hello FRANCOISFERREIRA,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778255.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 778255.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)