LM
Lesedi M

1 reviews | Active since Jul 2016

01 Jul 2016, 07:36

Rude

<p>I called the call centre (Temp loans department) and I went through to this rude lady named Kate...... She sounded bored to hell from the minute she took my call, I then continued to speak to her until she told me I will need to speak up if I need her assistance, I think we all have work to do and have persnal issues to deal with but if a bank like FNB I have been using for more than 3 years we need to deal with such agents!!! i DON'T THINK SO, I THINK I NEED TO GO ELSE WHERE, A BLACK WOMAN WHO ACTS SO STUPID! I CAN'T BELIEVE THIS.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2016, 12:59
Official

Good day LessChedzo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 955027.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)

LM
Lesedi M's update01 Jul 2016, 15:08
Reviewer Update

Thank u very much.