******* Service

<p>My bank card expires shortly. Was notified by my bank that a certain courier would be delivering my card. They have not tried to contact me. I contacted the bank and was told that the courier had my card and would be in touch, they havent contacted me. when i contacted the courier myself they had no idea who i was and they had no record of my card or parcel. I phoned the bank to day and get told no they not sure who has been issued with my card!!! THERE IS SO MUCH ***** AND **** going on and no one knows where my card is! i think this is disgusting. I pay a fortune and bank fees yet FNB does not have the decency to issue a new card proberly or worse actually know where my card is or who they have given it to. I am shocked at this service and i hope that someone can sort this problem out ASAP!</p>