tT
thato T

1 reviews | Active since May 2016

18 Jun 2019, 11:07

*******!!!!!

Please deactivate my Contactless Card functionality on my cards linked to my profile. I don't want this technology, neither was I informed that is an option. I don't want to use this technology and asking the merchant to dip or swipe is ineffective as the tap functionality works before you can even ask, as soon as the card is brought close to the machine. Nothing stops a ******** from using your cards to make purchases under R200 and get away with this. You are encouraging ******* to work through loop holes and not get caught and us customers are left vulnerable.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jun 2019, 12:54
Official
Good day Thato Xaba, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards, 
Hello Peter Complaints Team

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tT
thato T's update24 Jun 2019, 12:08
Reviewer Update
Thank you for the feedback, happy to share that the matter has been resolved :-)