1 reviews | Active since Jul 2016

25 Aug 2017, 07:49

Routine Maintenance Electricity...continuously

This is becoming extremely annoying and ineffective for your business model. Why are you constantly maintaining the electricity purchase function. Is it not long evident that the module is unreliable. Fix the bug...come on now! Why do you have the function if it almost never works. Or take your maintenance periods off hours or just do something. Seriously!!! Unhappy loyal customer.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Aug 2017, 09:34
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)