Routed to the relevant department and feedback will be provided shortly. Yes SURE! 11 Days later...

Item: FNB (First National Bank)
Rating: 1
Author: Braam van der Schyff

After escalating and escalating and writing previous reviews here on hellopeter FNB Credit Card ***** division still have not responded in ANY way to my ***** case. There is no use FNB to post your generic: We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ********** NF You simply do not respond to calls, even reviews. Totally unacceptable and I'm beyond dissatisfied with the service you give me.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

14 Jan 2019, 13:29

Good day,

Thank you for your posting and for bringing this matter to our attention.

I have escalated your comments to FNB Credit Card Department and have requested that they make urgent contact with you.

I do apologize for any frustration and inconvenience caused.

Regards,
Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply14 Jan 2019, 13:29

Official

*** (option one)