RH
Rukhaya H

1 reviews | Active since Jul 2016

16 Jun 2019, 20:36

Rouges ***** your money and say its bank procedure

Hi

I'm a private wealth client and have been having problems with fnb allowing companies to debit my account and charging me hectic fees for those debits. In the past 3 months i have paid over R400 for debit fees aside from paying my R490 monthly charge. Very bad customer service.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jun 2019, 09:34
Official
Good day Rukhaya Sheik Hassen, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards,
 
Hello Peter Complaints Team 

***