KS
Keanu S

1 reviews | Active since Sept 2019

24 Oct 2022, 13:52

ROTTEN SERVICE FROM FNB

I am disgusted by the disgraceful service I have been receiving from FNB business. My experience was not pleasing from the beginning or ever since I started my journey with FNB in 2019. Booked a branch visit twice and still my account wasn't activated. I was at the branch and still there was an issue with this account not being activated. I submitted all the required documents and still I was pushed around from Pillar to post. Imagine wasting your time coming to a bank over and over again, I am wasting money and this is time consuming my business is launching 25.10.22 and imagine my business account is still not active. I need FNB to compensate me for my time I could have done something else now I must sit in a bank for how many hours just to sort out something that was suppose to be done long time ago this account was opened 3 months ago and it's still not active. I have been on a call for 30 minutes the last agent Jabulani still wanted to push me around. Not happy FNB needs to do something about this. Otherwise I'll take this putrid service further. I am furious no words to describe how angry I am.

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Replies (1)
KS
Keanu S's update24 Oct 2022, 14:28
Reviewer Update
I don't care , fix your ****py service or hire professional people. I want to be compensated for my time. This was done 3 months ago and still not active.