KS
Kim S

1 reviews | Active since Dec 2015

05 Jan 2016, 15:59

*******! Honfee payment??? What is this???

I never check my bank statement and today I go on my app and see some Honfee payment that was taken from my account?<br> <br> When did I agree to you taking money from me for no reason ?<br> <br> What is Honfee supposed to be and why was I not informed about this???<br> <br> I want answers and I want them now!<br> <br> How are we supposed to trust you with our money if you charge us for things that can't even be accounted for!<br> <br> This is sickening!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jan 2016, 16:03
Official
Hello destroyed,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 842889.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)