MC
Melissa C

1 reviews | Active since Oct 2022

31 Oct 2022, 14:45

******* day light *******

I paid up my loan, completely. afterwards FNB double debits me, charges me service fees and interest on a paid up load. and still only sends me back 75% of the money they took after debiting me, what justifies FNB charging me interest on a paid up loan? Please return my money. Its so stressful having to micromanage your own bank when they should know what they doing

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2022, 16:57
Official
Good Day 
 
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 
 
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 
 
The reference number is: ***NF
 
For further request, you can email us on the below email address: 
 
Email address:  ***  Regards,
  
 Hello Peter Complaints Team 

Best regards,