EM
EVAAN M

1 reviews | Active since May 2018

08 May 2018, 16:11

*******

terrible service from fnb , this pass weekend i went to with draw money from atm tookover 8 mins and there was no money coming out and the system on atm shut down

i called numerous times at they keep saying it will take 24 hrs to be back in my account , to date i have no response from them nor can i can get hru to customercare

its crazyas they charge bankfees etc ... now they can not assist

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2018, 10:48
Official

Good day irfaan91,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)

Best regards,