****** by Standard Bank and FNB and nothing I can do about it!!!

<p>I withdrew R200,00 at a Standard Bank a few days ago. The transaction was declined because of a technical error. I then used another Standard Bank ATM next to the original one, and the same thing happened. I eventually went to withdraw the R200.00 at a FNB ATM. Tow amounts of R200,00 was debited from my account. One amount was credited back immediately. I was advised by a customer service consultant to complete a Outstanding Authorisation Reversal Request when the amount was still pending, and I did that. However the R200.00 went from pending to debited and its not in my account, and I never recieved it. When I called customer service again, the lady told me that there is now new processes to follow and papers to email. It seems now that I must spend thousands of rands worth of time and effort to get my R200,00 back. I'm so fustrated, it seems that these banks can just take your money and than there's absolutely nothing you can do about it. I've never felt so helpless in my life. </p>