RS
Roy S
1 reviews | Active since May 2017
06 Jun 2019, 10:20
****** by FNB
I lodged a complaint with FNB regarding my credit card account which I do not have but is blocking my Ebucs rewards. They simply ignored me up to now......just no response. They been submitting false info to Ebucs since 2017 which ultimately ****** me of rewards since then. Have they no compassion or shame. This is pathetic service. I sent them all the supporting documents to show them that I no longer have a credit card since 2017 with them. They just don't seem to care.
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FNB (First National Bank)'s replyOfficial
06 Jun 2019, 11:35 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply06 Jun 2019, 11:35
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***