RMB, Private banking is just a waste of time and money

FNB & RMB Private banking. Strange how you have to do the leg work when you have a private banker. You keep on doing the same thing over and over again. The private banker doesn't address the matter at hand, instead passes it to someone else. Your bank account gets frozen due to verification that needs to take place (every 6 months), proof of address has to be supp**** repeatedly and yet you have a private banker that cannot resolve the matter even though he has the detail. My account is now blocked on a Saturday afternoon and no private banker is to be found. I wouldn't recommend FNB or RMB. Its just a status thing that you pay extra for but doesn't mean anything. Stick to a normal current account, the service is not any different. You don't need a private banker, this is a cheap way of increasing service/banking fees.