RMB Private Bank - Shocking Behaviou

I have been an FNB/RMB client since 1972 and our family business since 1952.

This means absolutely nothing to the new credit team. The bank messed up when I sold a property so for an amount of less than 10% of the realized value that should have been paid back, they decided to block my business account with usual unpleasant consequences. RMB are also a trustee on our family trust, so have access to all financials where it clearly shows only one small liability to RMB. Prior to this i was a regular business traveller until I retired from active management of our businesses. On a fairly recent trip I went to the Slow Lounge i had been using since it's inception only to find out that they were now billing me for the use of the lounge. Let me just say in conclusion... once you no longer make money for the bank they dispense with you without battering an eyelid. A young new credit manager seems to be calling the shots. It's absolutely disgusting and sickening. I'd love to hear if any other senior citizens have had a similar experience?