MC
Mulambi C

1 reviews | Active since Sept 2020

18 Nov 2020, 15:39

Risk Profile Clearance

I was told if I paid ( which I have done) up my Device outstanding amount my credit portfolio will be adjusted accordingly but as a private client I can't even get through to risk so my credit can be cleared I don't even have an assigned personal banker I am really getting frustrated considering the monies we pay for these facilities

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Replies (1)
MC
Mulambi C's update20 Nov 2020, 12:47
Reviewer Update
I have been going round in circles with FNB firstly I was told if I settled the device that was outstanding they would adjust my risk profile now after settling it I am being told now there is a compromised settlement that's the reason they can't adjust. it just seems no one can give me proper comprehensive information.

Every time I settle something something else they didn't tell me comes up were is the professionalism for private clients and why is it so difficult to get through the bank I feel cheated.

I can't get a house loan or any form of credit because no one gives me the full picture.