SM
Sindi M

1 reviews | Active since Jun 2017

29 Dec 2018, 08:49

Risk 2 at FNB

I would like to upgrade my Cheque account from Gold to Premier The bank has flagged me as Risk 2. The consultant told me it needs to be removed if i have not app**** for debt counselling as I state I was then transferred to Home Loans for some odd reason and they told me they can't help me. Nobody has gotten back to me

Please assist

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Dec 2018, 09:19
Official
Good Day Sindi Myeza, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Firdoze Khan Hello Peter Complaints Team *** (option one)