CD
Chantelle D

1 reviews | Active since Aug 2015

27 Nov 2018, 06:34

Ripping people off for money

I had a loan with FNB... I made the payment of almost R100 000 to pay the loan off and asked them to close my loan... but still they are taking increse money from me!!! Can you pay me back my R587 please and CLOSE the loan!!!!

Please do not try and phone me at work, I cant talk on the phone!!

You can see I have made the payment to pay the loan off so it is commin sense that I wont use the loan anymore but still you wanne rip people off and make money out of them!

I want my money back and my loan closed today still!!

Thank you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2018, 10:52
Official
Good Day Chantelle

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologize for any inconvenience caused.

Ref: ***

Regards,

Client Experience Team

Tel number: ***