TO
Tom O''''Connor
1 reviews | Active since Jul 2011
20 Apr 2016, 08:28
*********** your clients without proof
I purchased my prepaid electricity online via fnb I then received a sms from fnb deducting R5,71 for arrears with refferance numbers etc etc, but no proof. I have just received my new rates and taxes account showing I'm not R5,71 in arrears but a whole R0,48c and it does not reflect the R5,71 fnb has ****** from me without furnishing any proof to me. Surely this is down right *******?
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FNB (First National Bank)'s replyOfficial
20 Apr 2016, 08:56Hello thomas1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Service provider who will contact you and provide feedback.
Your complaint reference is 908267.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Service provider who will contact you and provide feedback.
Your complaint reference is 908267.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Apr 2016, 08:56
Official
Hello thomas1,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Service provider who will contact you and provide feedback.
Your complaint reference is 908267.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to Service provider who will contact you and provide feedback.
Your complaint reference is 908267.
Kind Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email: ***
Tel Number: *** (Option One)