AN
Andrew N

1 reviews | Active since Jun 2009

28 Mar 2019, 10:23

Ripp off attempt

To whom it may concern:

I keep getting calls from a particular attorney stating that I owe FNB R14 000 on an overdraft that I never had.

I once had a cheque account with FNB that I stopped using a long time ago because it was a little bit expensive for me at the time.

Now I admit I could have handled it a little bit better, so it ended up incurring bank charges because of debit orders not being honoured in the first few months.

Now an attorney calls me saying I owe R14 000 on a few dishonoured debit orders?? That's insane.

Why does FNB continue try to ripp off black people like this unabated??

Can someone call me from FNB please.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2019, 11:21
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)