AN
Andrew N
1 reviews | Active since Jun 2009
28 Mar 2019, 10:23
Ripp off attempt
To whom it may concern:
I keep getting calls from a particular attorney stating that I owe FNB R14 000 on an overdraft that I never had.
I once had a cheque account with FNB that I stopped using a long time ago because it was a little bit expensive for me at the time.
Now I admit I could have handled it a little bit better, so it ended up incurring bank charges because of debit orders not being honoured in the first few months.
Now an attorney calls me saying I owe R14 000 on a few dishonoured debit orders?? That's insane.
Why does FNB continue try to ripp off black people like this unabated??
Can someone call me from FNB please.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
28 Mar 2019, 11:21Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Mar 2019, 11:21
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
