1 reviews | Active since Dec 2012
RIPOFF
Hello peter,<br> I made a payment of $876 from my credit card account on the 11th of jan 2016 and the rand equivalent that the bank took from my account was R14694.48,i have a proof of an sms and also email to this effect, but to my surprise when my statement came in on the 19th of january the bank took R15478.13, which shows a huge difference of R783.65. And normally the bank has on there forex the amount they buy and sell ,so i was so surprise when i contront my bank about why the extra money was taken from my account, unfortunately they couldnt give me a concrete answer, instead they kept on directing me to different department.I am so frustrated peter and really need my money to be refunded,because i pay alot of bank charges and interest on this card,so why will the bank now rip me off again in this manner.Pls peter i will really appreciate your help .Thank you and God bless
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 853451.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 853451.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
