KJ
Kyle J

1 reviews | Active since Jun 2015

19 Dec 2017, 20:57

*******s

I urge people to move to capitec bank as they are the cheapest..... FNB is ridiculous when billing customers. Brenda who I spoke to had a attitude when trying to tell me that I'm liable for the ridiculous amounts R75 for unpaid debit orders.... lmao change before its to late

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2017, 09:41
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)