DG
Denver G
1 reviews | Active since Apr 2019
26 Nov 2019, 11:26
******* WITH HIGH INTEREST AND BANK CHARGES !!!!
I am currently on Premiere credit card and dont earn the same salary bracket,I am requesting the downgrade to gold to avoid such high interest but i am getting no joy i am calling and i keep getting told i must email and the email address was given keeps bouncing back,this is utter **** and i want this downgrade done asap because the high death and disability cover and interest needs to be taken out i cant afford this card and it is ***n bull**** i just paid R2500 interest and that alone is not ON so do *** you need to now to downgrade me as i will not go another month with this CARD!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
26 Nov 2019, 12:45Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply26 Nov 2019, 12:45
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***