Rip-Off, Unexplained bank charges
Dear FNB
Kindly explain what charge is #Excess Item 1 Items On for R155? what is it in relation to? I had the same charge 3 times two months prior. This is totally unacceptable. Can you be more transparent to your customers. Why must the customer suffer for your innefficiencies
I would like a proper explanation on why I am being charged things i know nothing about
Hello fumani-shakamani ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello fumani-shakamani ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***