FJVV
Francois Jansen Van Vuuren

1 reviews | Active since May 2010

08 Jan 2016, 14:34

******* for new card

I want to know how can you charge someone for a new card if the card is faulty.<br> <br> Went to the bank as i cant withdraw money and it was said my card is faulty it needs to be replaced is it my fault that your cards does not last and then have to pay R80.00.<br> <br> Trust me if the money goes of my account i will take this further

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jan 2016, 15:22
Official
Hello Jansenvafr,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 845245.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)