1 reviews | Active since Aug 2016
Rip-off Bank
<p>I was charged R610.00 bank fees on top of my R200.00 toll gate transaction simple because the bank says they couldn't pick up that my account was already on negative balance yet it went through when I swipe off toll gates and few days later they charge me R610.00. I don't have R610 to donate please fix it as I want to use my account </p>
Good Day Miss Mkansi,
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Miss Mkansi,
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)