1 reviews | Active since Aug 2015
*******!
I have bought a tablet through FNB which was delivered 3 days ago and found out that it does not have cell phone functions meaning I cannot make or receive calls from it, I then called to exchange it for something else and was told that I have to cancel the contract and apply for a new one which is going to cost me 40% (R950)of the device amount because I have open and used it, and using it ,was to enable me to determine whether making and receiving calls is possible even to obtain applications that would assist in making and receiving calls and sms functions. I feel ********** struuu! im so disappointed. Not sure if I will ever use FNB for devices ever again, If the device was damaged I would understand, but billing me R950 for a device that cost R2376 is a *******, phela R950 is 09 months installment.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart device who will provide you with feedback.
The reference number is 775616.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart device who will provide you with feedback.
The reference number is 775616.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
