1 reviews | Active since Jun 2009
Rip-off
To whom it may concern:
I had a cheque account with FNB and I subsequently stopped banking with them and may salary started to be deposited to a different bank.
So apparently a few of my creditor's debits orders were trying to pull money from this FNB account for a while. FNB was charging a penalty fee against the account, which is understandable.
What's baffling me now is that whenever I try to settle the account, FNB together with attorney assigned to the case want me to pay R15 000 to settle the account. Now, this was not a loan that I app**** for, where I would have done whatever I wanted to do with it. It's debit orders that were not honoured. This is a total rip-off.
Can someone look into this please?
Good Day
Andrew Ndlebe,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Andrew Ndlebe,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***