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Good Day

Firstly you call Platinm and you are on hold for over 7 minutes and when the call is answered the agent makes you hold on a further 6 minutes ... what a nightmare dealing with useless call centre agents

I noticed there is now no longer a fee saver opion on the Platinum accounts as this was now told to me by an agent after i queried it. I was informed communication was sent through, which i mentioned to them i did not receive anything from the branch.

How can this be possible being with the bank for over 20 years the now remove this option with out any notice. So the question is why bank with FNB if you have a favourable balance its of no use because they making moeny of your money and you get no benefit..

Total waste of tie bankng with FNB