Rip-me-off-Friday

FNB, seriously? I have had to sit by my close friend and see how you rip her off after she was given a credit card by your *********** staff. My friend being as nice and humble as she is was taken advantage of by this credit opportunity for you! The service consultant failed to explain ANYTHING to her about the pros and cons of this new credit card.

On Wednesday you deducted more than half of her salary as her first month's repayment for her credit card - like what? She never signed or was explained anything about this debit order first of all. Secondly how dare you charge to MAX after she confirmed that you take the MINIMUM!!!! Now you tell her that you will only allow her credit to reflect on her credit card in 3-5 working days? Do you realize it's month end and one needs necessities to survive? After asking you nicely to speed the process as the money was already taken from her on Wednesday all your consultant can say is "Sorry the guy at the bank should have explained this to you we cannot help you"

FNB I have spread the word that you are such an awesome bank, now one of your employees have not done their job and you can't even do anything to help remedy this. Highly disappointed.