Ridiculously long turnaround times

On the 1st of December I transferred funds from my one account to another not seeing that I pressed the wrong account I only realised later on that I transferred the money to one of my accounts that is under debt review I have been trying since the 1st of December to get a refund I have been told a lot of different stories and cannot understand why in 2022 almost 23 that money cannot be recovered from one of my own accounts my ID number be the only person on this accounts having a ridiculous long turnaround time of 15 working days is unreasonable and unacceptable I spoke to all the powers that be trying to receive my money due to the fact that there is no food in my house no money for petrol to go buy food and Sunday was my son's 18 year old birthday I phoned at 2:30 again to find out after being promised that the money might be in on Friday or Saturday and then again at 8:00 this morning when I phoned I was told the money should be in today I was told that I would get a call back with feedback but it's going for 4:00 which is the closing time and I still have not received the call or any information about when I will receive my money back I really cannot believe that in today's technology that you can still wait so long for your own money in your own account press 1 button which takes about 1 minute and then wait days on end for your money just to be returned to yourself