1 reviews | Active since Sept 2011
Ridiculously high charges
<p>After being charged eat is referred to as excess fees amounting to R600 I have come to a decision to close the business account held at your bank to move to another bank that is more friendly to small businesses.</p> <p>Over the past 12 months I have been charged more than R2000 of the so called excess fees.</p> <p>In a nut shell, when I open my business I decided to have an account with this bank as I have been with the bank for most of my life and everything is more user friendly and I understood the bank well. But now with such manually inserted charges I have made a decision to leave to join another bank to operate my business account.</p> <p>I will do the necessary. I can't be paying R 150 for a transaction of R 10 it is really day light ******* with no proper explanation.</p> <p>I will also lodge a formal complaint with the Banking Ombudsman and the Ministry of Small Business as these fees are not progressive and cripple business on their infancy.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
