1 reviews | Active since Dec 2016
RIDICULOUSLY DEPRESSING
<p>So frastrated with the maner the forex department is handling my case.<br />recieved funds from the USA for medical bills not gift, that was on the 1st of december till now i havent received the funds. My uncle is in hospital in ICU , waiting for a procedure that wont happen before we pay deposit, i have to wait for 2 weeks to be able to access the money, even when i aksed them to return the funds to the sender so that she can send me in another way still they wont realese it, what kind of F***ry is this .they are so incompetant , and they dont care at all about their clients to make matters worse i have been calling them 3 times a day everyday, they cant even call with an update.The swft people are never around to answer their phones, im just here stressed out of my mind not knowing what to do .I'm really upset and im even considerung clossing my account.</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
