KO
Kayleigh O
1 reviews | Active since Jun 2015
01 Jul 2019, 12:30
Ridiculous service when trying to get help!!!!
Totally disgusted with FNB call centre and service, get pushed from pillar to post and keep getting put back to the same person when I get told I am being transferred.
Money was taken off my account 2 months ago which I did not authorize, FNB cancelled my card and issued me with a new 1. Money from the same place has been taken off my account again. - was my card actually cancelled or what?
Someone needs to get back to me and resolve this issue because this is ridiculous!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
01 Jul 2019, 14:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Jul 2019, 14:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***