1 reviews | Active since Mar 2017
Ridiculous service over and and over
Ridiculous service always. Firstly I bank with FNB I am at the branch in Randburg square and I want to certify my ID copy and the consultant advised that they do not provide that service. I told her I've done it before in other branches and she says she's never heard of such.
She literally refused!
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***