EE
Eff E
1 reviews | Active since Mar 2009
27 Feb 2020, 11:04
Ridiculous service delivery
I have been calling and messaging them on the app all of yesterday and this morning. I have been put on hold or transferred by numerous people and call has been cut on most occasions. I just called again and didnt speak to anyone and while holding for almost 10min was asked to rate the call which I wouldve given a 0 if that was an option as for this review as well. Then call was ended once again. I am fed up with fnbs customer service. Waste of my airtime.
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Eff E's updateReviewer Update
28 Feb 2020, 13:52Matter has notbeen resolved. Received a call from the wrong department and was told I would receive a call again which I did not. Called all morning again and still no one has assisted me.
My daughter has received new fnby card and it's been put on hold. Need that sorted asap.
My daughter has received new fnby card and it's been put on hold. Need that sorted asap.
EE
Eff E's update28 Feb 2020, 13:52
Reviewer Update
Matter has notbeen resolved. Received a call from the wrong department and was told I would receive a call again which I did not. Called all morning again and still no one has assisted me.
My daughter has received new fnby card and it's been put on hold. Need that sorted asap.
My daughter has received new fnby card and it's been put on hold. Need that sorted asap.