1 reviews | Active since Nov 2016

02 Mar 2018, 13:14

Ridiculous Service Charges

FNB Business has just deducted services of R900 seperately in my business account. Apparently value added service fees and service fees which the fees I believe are ridiculously high and I just believe this is *******. I've heard people who left FNB for other banks and now I understand why and I am slo doing the same. Im really disgruntled & unhappy ?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2018, 15:49
Official

Good day Xolani Qubeka,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)