RIDICULOUS Service - actually NO Service!!!!

I have 4 business accounts with FNB and have been banking with them for over 6 years. <br> Got married, went into the branch updated all details. Done - system reflects this. <br> Open a new business account (3rd) no issue. Card delivered. No problem. 3 days later open another one and started having clients pay into this account immediately. They have put a hold on the account. Requested documents. Documents sent. 2 weeks later and still no feedback. No release on the account. Call in almost every day and get told a supervisor will contact me back - NEVER happens. Now they want a marriage certificate to release these funds and remove the hold on the account but cannot tell me why. If all documentation and my whole profile (all 4 business accounts and 1 personal account) all reflects the married surname. Documents I receive from them reflects married surname? <br> <br> They will not remove the hold and will not release the funds. Been advised I can go close the account and they will release the funds in 5-7 working days!!!!!!