1 reviews | Active since Jul 2016
Ridiculous service
It's absolutely ridiculous that Fnb now puts all calls to a call centre and no longer the branch whereby a person has to hold for extensive periods of time which is time consuming and costly. Seems like that's part of their sales plan to get customers to buy more airtime. Calls to that call centre should be free since fnb is that slow and it's adding costs and not value to our pockets.
Good Day Mr. Zahir1191
Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the Sales & service resolutions team for formal investigation and feedback to yourself.
Your reference number in this regard is: ***NF
You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
***
Good Day Mr. Zahir1191
Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the Sales & service resolutions team for formal investigation and feedback to yourself.
Your reference number in this regard is: ***NF
You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
***