1 reviews | Active since Sept 2017
Ridiculous replacement card fee
My atm card was ****** and I went to FNB Horizon a replacement card. Not knowing that it would cost me R140 later just to replace a new card... what a disgrace. And to top it all, I was not even informed what the charges would be. I am utterly disgusted in FNB's charges.... Am re-thinking if I still want to keep my business with them. Ms JB Soekoe. #REPLACEMENT CARD FEE ********** ********** 91
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***