1 reviews | Active since May 2012
Ridiculous repayment
I am not happy with the installment that is being deducted for my credit card, it is supposed to be 5% of the outstanding balance, I cannot afford the R3k that is expected at the end of this month. This is disappointing as I have been banking with fnb for quite some time now and been happy. Please advise and correct the amount outstanding.
Good day Zama,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Credit Card who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Zama,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Credit Card who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)