1 reviews | Active since Oct 2013
Ridiculous overdraft balance
I had an overdraft on my cheque account of R90 000 which i reduced by R60 000 in December. There is also a monthly deduction of R500 toward this overdraft amount, this has been for a couple of months now, HOW IS IT POSSIBLE THAT I STILL OWE R29 450????
Hello zaaik,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello zaaik,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***