KC
Kate C

1 reviews | Active since Nov 2013

13 Oct 2016, 04:36

Ridiculous interest charges

<p>I have not deposited money into my fnb cheque account for 3 months, i agree that interest charges should be added for debit order rejections, but what i cannot get is the fact that the interest charge that is billed on this account is more than R3000 in 3 months, how ridiculous is this? Like really now? I want something to be done regarding this, Fnb is robbing poor people's money, i want Fnb to reverse that huge interest fee amount that has been taken from my account</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Oct 2016, 08:25
Official

Good Day Mrs Motsoahae,

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)