RIDICULOUS FNB

I went to FNB Landros Mare branch to request a temporary card holding my SA passport and it was denied to me. I was told that I needed to get an affidavit after I called the call centre and was told that I would be helped with just a passport. The consultant (young man) who helped me did not even have a name tag on. What frustrated me the most was that I did not even have a penny on me to take a taxi home, as this occurred around 15:30 and the branch was closing. Guess what? I decided to go to Nedbank and I was assisted instantly. I regret to say that I wished to become a permanent banker of FNB, but after this incident, me and my family are done with the RIDICULOUS FNB.