CE
Christopher E

1 reviews | Active since Nov 2011

27 Jul 2015, 15:06

Ridiculous Fees, No Service

Reinstate my ebucks earning TODAY!!! <br> I refuse to pay a R200 linkage fee per year, R160 per month for the cheque account and R69 per month for my credit card if I can not make use of the ebucks service - this was the only reason I have stayed with FNB. <br> <br> Should this not be reinstated, I will take my business elsewhere, and close all accounts with FNB, as I am tired of complaining about FNB's lack of service (i.e no response on premier banking for a week, I eventually had to phone in for assistance). Online banking crashing on pay-day 2 months in a row. I am not receiving the level of service I am paying for.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2015, 15:27
Official
Hello azureal,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728550.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)