TM
Thabiso M

1 reviews | Active since Feb 2016

28 Aug 2017, 08:54

Ridiculous EXCESS ITEM FEE

I don't even know where to start. How can my "unpaid" debits of R310 get me charges EXCESS FEES worth of R2 015? This is ridiculous. FNB must reverse these or i'm moving both my business and personal accounts to a different bank!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2017, 12:05
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Another complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)